Notice of Privacy Breach
This notice is regarding a recent incident involving the personal information of those associated with Grainger.
On August 23, 2017, a team member's laptop was stolen. On that same day, as soon as the theft was discovered, Grainger launched an investigation to determine the specifics and information involved. The team member's network and all other IT credentials were immediately disabled, and the password protected laptop was set to automatically wipe its contents completely and permanently the next time it connects to the internet.
Grainger is providing this notice for those individuals currently or formerly associated with Grainger (as an employee or dependent of an employee), as some information of some of these individuals may have been on the password protected laptop. The information may have included data such as the following: name, contact information, including home address, Social Security number, date of birth, and employee benefits information. Each individual may have been affected differently.
Grainger has no reason to believe the criminal knew the type of information on the laptop, and based on the company's on-going monitoring, there is no evidence that any information has been accessed, viewed or used inappropriately by an unauthorized person. Out of an abundance of caution, Grainger is offering potentially affected individuals the services of Kroll to provide complimentary identity monitoring for one year. These identity monitoring services include Credit Monitoring, a Current Credit Report, Web Watcher, Public Persona, Quick Cash Scan, $1 Million Identity Fraud Loss Reimbursement, Fraud Consultation and Identity Theft Restoration. Those who received a letter from Kroll specifically regarding this matter or who believe they may be affected by this situation, are encouraged to register for these services by January 18, 2018. Others may call Kroll toll free at 1-833-202-7407 (8 a.m. to 5 p.m. CT Monday through Friday) to learn if their information was included in this incident.
Grainger is committed to keeping personal information safe. The company is making and continues to make appropriate investments to help safeguard the company and its employees against repeat occurrences.
We sincerely regret any concern or inconvenience this matter may cause individuals.