24-Hour Nurseline

Get the answers you need, day or night, for free
Good To Know

Registered nurses are available 24/7 if you or a covered family member has a health question or needs help making a health decision.

How It Works

Team members and dependents enrolled in Grainger medical plans can talk with experienced nurses for real-time answers to everyday health questions — and middle-of-the-night health questions, too. Nurseline can help when you have questions about:
  • How to care for minor injuries and illnesses
  • Assessing how serious your (or a family member’s) symptoms are
  • Medications and their side-effects
  • Whether your next step should be self-care, medical assistance, or wait-and-see

What to do

Add your medical plan’s nurseline number to your phone contact list, so you’ll have it when you need it. Note: Benefits may differ for team members outside the continental U.S.

Contacts

Call the nurseline for your medical plan carrier:

Aetna

1-800-556-1555​

BlueCross BlueShield of Illinois

1-800-200-0274​

UnitedHealthcare

1-800-423-6763​

 

Contacts

Call the nurseline for your medical plan carrier:

Aetna

1-800-556-1555​

BlueCross BlueShield of Illinois

1-800-200-0274​

UnitedHealthcare

1-800-423-6763

When Coverage Ends

If You and Your Spouse or Domestic Partner Are Both Grainger Team Members

Resources

Special Savings Offers

Videos

Profit Savings Plan

Retirement Benefit Questions (65+/Medicare-eligible [including disabled early Medicare eligible] and pre-65 eligible retirees/dependents)

Medicare Plan Options Questions (65+ or early Medicare retirees with or without Grainger Retiree Health)

Questions

Connect with a Benefit Pro

Access the Provider Search Tool

Keep in Mind

Enroll Now

2022: Your Cost for Coverage

Grainger HR Service Center (HRSC)

Internal: 1-847-535-HR4U (4748) | External: 1-888-477-3781
Monday – Friday, 7 a.m. – 5 p.m. CT

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© 2021 W.W. Grainger, Inc. All Rights Reserved.

Contacts

Call the nurseline for your medical plan carrier:

Aetna

1-800-556-1555​

BlueCross BlueShield of Illinois

1-800-200-0274​

UnitedHealthcare

1-800-423-6763

When Coverage Ends

If You and Your Spouse or Domestic Partner Are Both Grainger Team Members

Resources

Special Savings Offers

Videos

Profit Savings Plan

Dear Team Member,

The last 18 months have pulled us in all sorts of directions and presented several new challenges. Many of you have had to adapt to an ever-changing lifestyle that includes homeschooling kids, working overtime, taking care of loved ones, and worrying about finances. At Grainger, we recognize the toll these changes take on your personal wellbeing. And while I’m proud to say you’ve continued to provide exceptional customer service despite these challenges, it’s just as important to put the same attention on yourself.

We want you to be your best, not only at work but at home. That’s why we’ve made some enhancements to our benefits programs to better support your emotional, financial, physical, and social wellbeing. These new programs will provide access to short-term cash, one-on-one financial coaching, or stress management support. Over the last year, we built a strong foundation of wellbeing resources to ensure you have more choice and flexibility with your benefits.

This Annual Enrollment Decision Guide will help you navigate the robust benefits that Grainger offers and support you in making your elections for 2022. Annual Enrollment will run from October 11 to 29, 2021. Now is the time for you to take action for you and your family’s wellbeing. We have more plans underway to continue to enhance our wellbeing offerings and we’re excited to share these with you soon.
As always, thank you for all you continue to do for each other, our organization, and our customers.

Stay well,
Kathleen Carroll
SVP & Chief Human Resources Officer

CONNECT WITH ME:
LinkedIn: Kathleen Carroll
Instagram: @KathleenSCarroll
Firstup: @kathleen.carroll8