Health & Wellbeing

Behavioral Health

Your Grainger medical plan provides a network of professionals who can help with emotional and mental health concerns, family support, substance abuse and other challenges.


Accessing Care

If you are enrolled in a Grainger medical plan, you can access a range of behavioral health services -- both inpatient and outpatient -- through your medical plan carrier: 

  • Aetna plans use the Aetna behavioral health network.
  • BCBSIL plans use the BCBSIL behavioral health network.
  • UnitedHealthcare (UHC) plans use the Optum behavioral health network. Because both UHC and Optum are part of the same parent company, you may access behavioral health care through either UHC or Optum.
Be sure to present your medical plan ID card when using any behavioral health services.

Benefits and Costs

For behavioral health care, your share of the cost depends on your medical plan. As with other covered services, you will pay less when you use in-network providers. See the Medical Plan Comparison Chart for details. Note that your medical plan deductible and out-of-pocket maximum apply to behavioral health services and medical services combined. 

Employee Assistance Program (EAP)

The EAP, another option for counseling and other behavioral health services, is available at no cost to all team members and their families even if not enrolled in Grainger medical coverage. Whether or not you have Grainger medical coverage, the EAP may be a good starting point to find out what type of support is appropriate for your needs.