Benefit Pro

Get Help Navigating Your Total Rewards

Benefit Pros are specially trained in Grainger’s Total Rewards to help you learn more about your benefits and discover resources you might otherwise overlook.

Connect with a Benefit Pro to help you make the most of your benefits and coverage, including resources for:

  • Medical coverage and claims: find a doctor, get cost estimates for medical procedures, resolve difficult claims issues
  • Growing your family: learn more about maternity leave or adoption assistance, add a child to your benefits and/or increase your life insurance
  • Retirement prep: understand your options for the Profit Sharing Plan, 401(k) Plan, retiree medical benefits and Medicare
  • Others: refinance your student loans, enroll in pet insurance, save money with group home and auto insurance, discounts, and more

To contact a Benefit Pro, email or call 1-855-769-4384.

Use the online tool to find a doctor or get an estimate

In addition to personalized support from Benefit Pros, you can access an online Find a Doctor/Get an Estimate tool any time through the Your Total Rewards Portal.

This search tool offers suggestions based on reviews and ratings of thousands of in-network providers. It can also help you get estimates for medical procedures so that you can make informed choices about your health care options.

To get started, log on to Your Total Rewards Portal (for additional instructions, see the right side of this page, or scoll down if you’re using a mobile device).

Connect with a Benefit Pro

Phone: 1-855-769-4384

Access the Provider Search Tool

  • Log onto Your Total Rewards Portal using your Grainger RACFID and password, then
  • Go to “Your Health & Wellbeing” and click the “Visit YBR” button on the right side of the page.

First-time users must answer a security question and create a user ID and password.

NOTE: We recommend using Google Chrome or Mozilla Firefox to access the tool, as Internet Explorer may not support all site features.