Employee Assistance Program (EAP)

Call anytime you need a little extra help figuring things out

To help you and your family cope with life’s challenges, Grainger offers an Employee Assistance Program (EAP). Confidential support is available 24/7 for everyday issues, serious problems and everything in between.

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How It Works

EAP services are provided through OptumHealth at no cost to you. Even if you waive medical coverage through Grainger, you can take advantage of EAP services, including counseling, referrals and online resources. 

EAP Snapshot​

Who is eligible?

All regular full-time and part-time team members,* retirees, family members (including spouse/domestic partner and dependent children) and others living in your household

What is it?

EAP benefits include:

  • 6 virtual or in-person counseling visits per issue, per year, with a therapist qualified to help you handle challenges like depression, anxiety, stress, family or marital conflicts, parenting concerns, alcohol or drug dependency and workplace conflicts
  • 60 minutes of financial counseling per year
  • 30 minutes of legal consultation per year with an attorney or mediator
  • Sanvello app with clinical techniques to help dial down the symptoms of stress, anxiety and depression – anytime, at no cost
  • Talkspace option to receive EAP services via text, phone or video

Why participate?

Life’s challenges are easier to manage with professional counselors on your side. Plus, EAP services are confidential and free.

What to do

  • Add the EAP (1-800-851-9054) to your phone contacts for help 24/7
  • Visit liveandworkwell.com for self-help programs and tools, educational resources, clinician search and more

EAP Services through Talkspace

Through Talkspace, you can connect with a licensed, in-network therapist anytime via text, phone or video, from the comfort of home. Each Talkspace “session” — which counts as one EAP counseling visit — includes one week of unlimited messaging with your dedicated therapist via text, voice or video. After you send a message, your therapist will respond within one working day, during their business hours, five days a week.

Talkspace also offers:

  • Live video sessions as needed. If you prefer to connect to your therapist in real time, you can schedule a live video session via the Talkspace mobile app (available for iOS and Android devices). Each completed live video appointment is considered one session.
  • Provider matching. 5,000+ licensed behavioral health clinicians are available across all 50 states and are matched to members based on location, needs and preferences.
  • Support for anxiety, depression, PTSD and other conditions. Specialized clinicians are available for conditions like substance abuse, eating or compulsive disorders.

Visit Talkspace at talkspace.com/connect to learn more and register for the service. You’ll be asked to provide basic information, such as your first and last name, date of birth, phone number, email address, etc. Note: Talkspace should not be considered for meeting requirements for employment, school enrollment, disability or legal documentation.

*Excludes team members working on a U.S. base or on an expat assignment.

Note: Benefits may differ for team members outside the continental U.S. 

Contacts

OptumHealth Behavioral Solutions

1-800-851-9054
liveandworkwell.com
Access code: Grainger

Benefit Pro

BenefitPro@alight.com
1-855-769-4384

 

 

 

Contacts

OptumHealth Behavioral Solutions

1-800-851-9054
liveandworkwell.com
Access code: Grainger

Benefit Pro

BenefitPro@alight.com
1-855-769-4384

When Coverage Ends

If You and Your Spouse or Domestic Partner Are Both Grainger Team Members

Special Savings Offers

Videos

Profit Savings Plan

Retirement Benefit Questions (65+/Medicare-eligible [including disabled early Medicare eligible] and pre-65 eligible retirees/dependents)

Medicare Plan Options Questions (65+ or early Medicare retirees with or without Grainger Retiree Health)

Questions

Connect with a Benefit Pro

Access the Provider Search Tool

Contacts

OptumHealth Behavioral Solutions

1-800-851-9054
liveandworkwell.com
Access code: Grainger

Benefit Pro

BenefitPro@alight.com
1-855-769-4384

When Coverage Ends

If You and Your Spouse or Domestic Partner Are Both Grainger Team Members

Special Savings Offers

Videos

Profit Savings Plan