Second Medical Opinion

Consult a board-certified specialist at no cost

2nd.MD Expert Medical Opinion gives you access to nationally recognized doctors who are ready to answer your questions about a diagnosis, surgery, procedure, medication or treatment option.

How It Works

  • 2nd.MD connects you with board-certified specialists from top medical institutions for virtual medical consultations via phone or video from the comfort of home — all at no cost to you.
  • 2nd.MD specialists take a non-biased approach that includes:
    • Reviewing your medical records and history to confirm your treatment plan and diagnosis
    • Providing you another level of expertise and advocacy regarding your health care needs
    • Giving you confidence, and in some cases, additional treatment options as you move forward with your next steps

Second Medical Opinion Snapshot

Who is eligible?

Team members and dependents enrolled in the Grainger Silver, Gold and Platinum medical plans

Your costs

You pay nothing to use 2nd.MD. Grainger pays the full cost.

What to do

  • Activate your account and request support. Visit 2nd.MD/grainger, download the app or call 1-866-841-2575.
  • Speak with a nurse. Just explain your medical issues, and an experienced nurse will handle the rest, including collecting medical records and connecting you with an expert in your condition.
  • Consult with a specialist who will provide information about your diagnosis, treatment plan and next steps. Meet via video or phone at a time that works best for you, including evenings and weekends.
  • Review the written summary of your consultation so you are prepared for a conversation with your treating physician. If needed, the 2nd.MD Care Team can also refer you to a local in-network specialist.

Note: Benefits may differ for team members outside the continental U.S.

When Coverage Ends

If You and Your Spouse or Domestic Partner Are Both Grainger Team Members

Special Savings Offers

Videos

Profit Savings Plan

Retirement Benefit Questions (65+/Medicare-eligible [including disabled early Medicare eligible] and pre-65 eligible retirees/dependents)

Medicare Plan Options Questions (65+ or early Medicare retirees with or without Grainger Retiree Health)

Questions

Connect with a Benefit Pro

Access the Provider Search Tool

When Coverage Ends

If You and Your Spouse or Domestic Partner Are Both Grainger Team Members

Special Savings Offers

Videos

Profit Savings Plan