How It Works
With Doctor On Demand, you can connect via your smartphone, tablet or computer with a board-certified doctor for urgent care and prescription refills 24/7. This can be especially helpful when you cannot get in to see your regular doctor or do not want to take the time to go to an urgent care facility or emergency room.
Need mental health support? Doctor On Demand can also treat a wide range of behavioral health conditions with a team of psychiatrists and psychologists.
Virtual Visits Snapshot
Who is eligible?
Team members and dependents enrolled in Grainger medical coverage in the continental U.S. and Alaska. Doctor On Demand is not available with other non-continental U.S. coverage.
Conditions treated by Doctor On Demand
- Cold and flu
- Skin conditions
- Sinus infections
- Workplace issues
- And more
Silver and Gold medical plan participants: After your medical plan deductible is met, you will pay $10 per virtual visit. Before the deductible is met, your cost is as follows:
- Urgent care visit: $49
- Behavioral therapy short visit: $79
- Behavioral therapy long visit: $129
- Psychiatry short visit: $99
- Psychiatry long visit: $229
Platinum Plan participants: You will pay $10 per virtual visit.
What to do
Register with Doctor On Demand before you need a virtual visits, to become familiar with the system and save time later.