How It Works
From finding a nanny or plumber to booking a trip or making your will, Optum’s work/life experts can do the heavy lifting for you. Access a broad range of services and referrals online or by phone. All calls and use of services are kept confidential.
Work/Life Services Snapshot
Who is eligible?
All regular full-time and part-time team members,* retirees, family members (including spouse/domestic partner and dependent children) and others living in your household
What is it?
A time-saving benefit that offers you a personalized consultation and referrals in these areas:
- Convenience Services: Advisors are available 24/7 to take on your project. Just call
1-800-851-9054 and explain the service you’re looking for. They’ll do extensive research and be back in touch with reliable referrals, including detailed information about your options, the services offered, costs, professional credentials and contact information. - Financial counseling: 60 minutes per year (through the EAP)
- Legal consultation: 30 minutes per year with an attorney or mediator (through the EAP)
- Referrals, resources and support for parenting, education from kindergarten through adult, elder care, chronic health conditions and more
Your cost
Referrals are free, but you may have to pay for any service that you choose to use (other than financial and legal consultation covered through the EAP).
Why participate?
You’re busy, so why not save time by delegating some of your tasks to trained advisors? What might have taken you hours could take just one call to Optum’s Convenience Services.
What to do
Call 1-800-851-9054 or go to liveandworkwell.com, where you can register or browse using the guest access code “Grainger.”
*Excludes team members working on a U.S. base or on an expat assignment.
Note: Benefits may differ for team members outside the continental U.S.
